{"id":960,"date":"2017-01-14T19:53:32","date_gmt":"2017-01-14T10:53:32","guid":{"rendered":"http:\/\/esoro.jp\/?p=960"},"modified":"2018-07-30T18:13:38","modified_gmt":"2018-07-30T09:13:38","slug":"otrs%e3%82%92%e8%a9%a6%e3%81%97%e3%81%a6%e3%81%bf%e3%81%9f","status":"publish","type":"post","link":"https:\/\/esoro.jp\/?p=960","title":{"rendered":"OTRS\u3092\u8a66\u3057\u3066\u307f\u305f"},"content":{"rendered":"<p>\u3000\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u3067\u4f7f\u3048\u305d\u3046\u306a\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u3092\u63a2\u3057\u3066\u3044\u305f\u306e\u3067\u3059\u304cOTRS\u304c\u3088\u3055\u3052\u3067\u3057\u305f\u306e\u3067\u3001\u4e0b\u8a18\u3092\u53c2\u8003\u306b\u3055\u305b\u3066\u9802\u304d\u69cb\u7bc9\u3057\u3066\u307f\u307e\u3057\u305f\u3002<br \/>\n<a href=\"http:\/\/otrs-japan.co\/modules\/wiki\/?%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%AB%E3%83%9E%E3%83%8B%E3%83%A5%E3%82%A2%E3%83%AB(OTRS%205.0.10)\" target=\"_blank\">\u65e5\u672cOTRS\u30e6\u30fc\u30b6\u4f1a\u3000\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u30de\u30cb\u30e5\u30a2\u30eb<\/a><\/p>\n<p>\u3000\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3067\u3061\u3087\u3063\u3068\u9762\u5012\u306a\u306e\u306f\u3001otrs.CheckModules.pl\u3067\u4e0d\u8db3\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u78ba\u8a8d\u3057\u306a\u304c\u3089\u3072\u305f\u3059\u3089yum\u3057\u3066\u3044\u304f\u3068\u3053\u3067\u3059\u304c\u3001\u78ba\u8a8d\u6642\u306e\u51fa\u529b\u306byum\u30b3\u30de\u30f3\u30c9\u3092\u8868\u793a\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u7c21\u5358\u3067\u3059\u3002<\/p>\n<p>\u3000\u3068\u308a\u3042\u3048\u305a\u3001\u52d5\u304f\u72b6\u614b\u306b\u306a\u3063\u305f\u306e\u3067\u30d6\u30e9\u30a6\u30b6\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3057\u3001DB\u8a2d\u5b9a\u7b49\u306e\u521d\u671f\u8a2d\u5b9a\u5f8c\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u308b\u72b6\u614b\u306b\u306a\u3063\u305f\u306e\u3067\u3001\u7ba1\u7406\u753b\u9762\u3092\u307f\u3066\u3001\u3056\u3063\u304f\u308a\u3069\u3093\u306a\u6a5f\u80fd\u304c\u3042\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<br \/>\n<a href=\"\/wordpress\/wp-content\/uploads\/2017\/01\/OTRS_MAN.png\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wordpress\/wp-content\/uploads\/2017\/01\/OTRS_MAN.png\" alt=\"\" width=\"1350\" height=\"640\" class=\"alignnone size-full wp-image-965\" \/><\/a><br \/>\n\u3044\u3084\u3001\u7d50\u69cb\u306a\u6a5f\u80fd\u6570\u3067\u3059\u306d\u3002\u3002<\/p>\n<p>\u3000\u3056\u3063\u304f\u308a\u8a00\u3046\u3068\u3001\u30e1\u30fc\u30eb\u3068\u96fb\u8a71\u304c\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u306a\u308a\u3001\u30c1\u30b1\u30c3\u30c8\u3092\u4f5c\u6210\u3057\u3066\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u3092\u884c\u3046\u3068\u3044\u3046\u5185\u5bb9\u3067\u3059\u3002\u30c1\u30b1\u30c3\u30c8\u306e\u767b\u9332\u753b\u9762\u3068\u304b\u3082\u542b\u3081\u3066\u6b86\u3069\u30e1\u30fc\u30eb\u3067\u3084\u308a\u53d6\u308a\u3059\u308b\u611f\u899a\u3067\u3059\u3002\u4eca\u56de\u306f\u30e1\u30fc\u30eb\u306e\u8a2d\u5b9a\u307e\u3067\u306f\u3057\u306a\u304b\u3063\u305f\u306e\u3067\u78ba\u8a8d\u3057\u3066\u307e\u305b\u3093\u304c\u3001\u6050\u3089\u304f\u53d7\u4fe1\u30e1\u30fc\u30eb\u3092\u30ad\u30e5\u30fc\u304b\u3089\u53d6\u5f97\u3057\u3001\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3059\u308b\u3068\u3044\u3046\u611f\u3058\u3068\u601d\u308f\u308c\u307e\u3059\u3002<br \/>\n<a href=\"\/wordpress\/wp-content\/uploads\/2017\/01\/OTRS_Create.png\"><img loading=\"lazy\" decoding=\"async\" src=\"\/wordpress\/wp-content\/uploads\/2017\/01\/OTRS_Create.png\" alt=\"\" width=\"821\" height=\"670\" class=\"alignnone size-full wp-image-967\" \/><\/a><\/p>\n<p>\u3000\u3061\u3087\u3063\u3068\u3088\u304f\u308f\u304b\u3089\u306a\u3044\u306e\u304c\u3001\u9867\u5ba2\u3068\u9867\u5ba2\u30e6\u30fc\u30b6\u30fc\u306e\u95a2\u4fc2\u3002\u57fa\u672c\u7684\u306b\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u9867\u5ba2\u30e6\u30fc\u30b6\u30fc\u3092\u8907\u6570\u767b\u9332\u3067\u304d\u307e\u3059\u304c\u3001\u306a\u305c\u3053\u3053\u304c\u5206\u96e2\u3055\u308c\u3066\u3044\u308b\u3093\u3060\u308d\u3046\uff1f\u6cd5\u4eba\u304c\u9867\u5ba2\u3067\u3001\u305d\u306e\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u30e6\u30fc\u30b6\u30fc\u3068\u3044\u3046\u4e8b\u3067\u3057\u3087\u3046\u304b\uff1f\u305d\u306e\u9867\u5ba2\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u7ba1\u7406\u3059\u308b\u3068\u3044\u3046\u5185\u5bb9\u3067\u3059\u306e\u3067\u3001\u9867\u5ba2\u30e6\u30fc\u30b6\u30fc\u306e\u7ba1\u7406\u3092\u5b9f\u696d\u52d9\u306b\u3069\u3046\u30de\u30c3\u30c1\u3055\u305b\u308b\u304b\u304c\u30ad\u30e2\u306b\u306a\u308a\u305d\u3046\u3067\u3059\u3002<br \/>\n\u3000\u7d50\u5c40\u3001\u3053\u306e\u898f\u6a21\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u306a\u308b\u3068\u3001\u5b9f\u969b\u306b\u4f7f\u3046\u3068\u3053\u308d\u306e\u696d\u52d9\u5185\u5bb9\u3084\u4f53\u5236\u7b49\u3092\u3061\u3083\u3093\u3068\u30d5\u30a3\u30c3\u30c8\u30a2\u30f3\u30c9\u30ae\u30e3\u30c3\u30d7\u3057\u3066\u307f\u306a\u3044\u3068\u4f7f\u3048\u308b\u3082\u306e\u304b\u3001\u3084\u3063\u3071\u308a\u3059\u3050\u306b\u306f\u89e3\u308a\u307e\u305b\u3093\u306d\u3002\u3002<br \/>\n\u3000\u305d\u306e\u524d\u306b\u3001OTRS\u306e\u6a5f\u80fd\u3092\u628a\u63e1\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u304c\u3001\u30b7\u30b9\u30c6\u30e0\u8a2d\u5b9a\u5024\u304c1400\u9805\u76ee\u3042\u308a\u307e\u3059\u3002\u3002Web\u30b5\u30fc\u30d3\u30b9\u3068\u304b\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u3068\u304b\u610f\u5473\u4e0d\u660e\u3067\u3059\u3002\u3002\u7d30\u304b\u3044\u7ba1\u7406\u8a2d\u5b9a\u5468\u308a\u304c\u5b8c\u5168\u306b\u65e5\u672c\u8a9e\u8868\u8a18\u306b\u306a\u3063\u3066\u306a\u3044\u306e\u3067\u3001\u8a66\u3059\u4ee5\u4e0a\u5148\u306b\u9032\u3080\u306e\u306f\u304d\u3064\u3044\u306a\u3042\u3002\u3002<\/p>\n<p>\u3067\u3082\u3001\u65b0\u898f\u306b\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u7acb\u3061\u4e0a\u3052\u308b\u3088\u3046\u306a\u6642\u3067\u3042\u308c\u3070\u3001\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u3060\u3057SLA\u7ba1\u7406\u3068\u304b\u3082\u3042\u308b\u306e\u3067\u3001\u304b\u306a\u308a\u6709\u529b\u306a\u5019\u88dc\u306b\u306f\u306a\u308b\u304b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u3000\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u3067\u4f7f\u3048\u305d\u3046\u306a\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u3092\u63a2\u3057\u3066\u3044\u305f\u306e\u3067\u3059\u304cOTRS\u304c\u3088\u3055\u3052 &hellip; <a href=\"https:\/\/esoro.jp\/?p=960\">\u7d9a\u304d\u3092\u8aad\u3080 <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/esoro.jp\/index.php?rest_route=\/wp\/v2\/posts\/960"}],"collection":[{"href":"https:\/\/esoro.jp\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/esoro.jp\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/esoro.jp\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/esoro.jp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=960"}],"version-history":[{"count":0,"href":"https:\/\/esoro.jp\/index.php?rest_route=\/wp\/v2\/posts\/960\/revisions"}],"wp:attachment":[{"href":"https:\/\/esoro.jp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/esoro.jp\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/esoro.jp\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}